Introducing WCAG 2.2

Posted by Lucy Collins on Feb 23, 2021 5:22:14 PM

2021 is an exciting year and not just because we will hopefully see the back of Covid!

Granny’s iPhone review

Posted by Lucy Collins on Feb 18, 2021 12:30:00 PM

My Granny was given an iPhone for Christmas. At 92 she is probably a few years older than Apple’s average user, so I wanted to see how she was getting on...

Assistive technologies: screen readers and magnifiers

Posted by Lucy Collins on Feb 17, 2021 9:00:00 AM

The online world can be an unfriendly place for users with disabilities. While access technology has come on leaps and bounds, with a range of options available to users with visual or motor impairments, many websites still do not make it easy for users of assistive technologies.

Digital exclusion and online accessibility

Posted by Dr Sarah Burton Taylor on Feb 15, 2021 8:30:00 AM

Working in the digital industry, it is very easy to forget that not everyone is technologically competent and totally reliant on/ addicted to the World Wide Web.

Agile & UX

Posted by Lucy Collins on Jan 26, 2021 11:17:00 AM

Agile and UX are not natural bedfellows. Agile is fast-paced, focused on micro-processes and developer-driven. UX, on the other hand can be more time consuming, considers the big picture (i.e. what are users’ goals and can they achieve them) and is externally driven by users.

Thoughts from the MD: who is responsible for accessibility?

Posted by Peter Collins on Dec 11, 2020 11:45:00 AM

We are bringing this this one up from the archives as it is still as relevant as ever...

2020 has been an amazing year for accessibility, with great progress made by many organisations towards a more inclusive online environment.

But there is still a way to go, and we need everyone on board for this journey!

What is involved in an accessibility audit?

Conducting an accessibility audit is usually viewed as a techy activity and is best done by a coding pro. While a knowledge of HTML is important, this is only part of the skill set required.

Website navigation: how do I choose?

Posted by Lucy Collins on Dec 1, 2020 12:13:00 PM

What is the best type of navigation for your website? With our 15 years of UX experience and many hours spent watching thousands of testers on hundreds of websites here are our thoughts.

How to identify and prioritise your users’ goals

Posted by Lucy Collins on Nov 25, 2020 1:26:31 PM

The best made plans are based on a foundation of user evidence. By understanding what your users want, how they want it and where they go to get it you will more effectively be able to meet their needs.

Why you should watch usability testing live

Posted by Lucy Collins on Nov 18, 2020 11:35:00 AM

The number one piece of advice we can give anyone embarking on a user research project, is for you and your colleagues to watch it live, as it happens.

World Usability Day: Human-centred artificial intelligence

Posted by Lucy Collins on Nov 10, 2020 2:59:57 PM

On 12th November 2020, we celebrate World Usability Day. The theme this year is human-centred artificial intelligence(AI), which focuses on the potential AI has to increase human productivity:

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