The best made plans are based on a foundation of user evidence. By understanding what your users want, how they want it and where they go to get it you will more effectively be able to meet their needs.
The number one piece of advice we can give anyone embarking on a user research project, is for you and your colleagues to watch it live, as it happens.
Topics: Usability Testing
On 12th November 2020, we celebrate World Usability Day. The theme this year is human-centred artificial intelligence(AI), which focuses on the potential AI has to increase human productivity:
Topics: Chatbots, Machine Learning
Yesterday my mum received an alert on her NHS Covid-19 app to inform her she had been exposed to someone who has tested positive and she needed to self-isolate.
Topics: Coronavirus
As we look toward 2021 and, hopefully, the opportunities that await us there, we share some of the ways you could incorporate user insights into your plans.
Topics: UX consultancy, User Insights
Your digital presence is more important than ever and we are pleased to be able to continue to serve our customers and all their UX requirements.
Topics: Views and News
Over 1 in 5 potential UK consumers have a disability with about 73% having experienced barriers on more than a quarter of websites they visited.
Heading elements are HTML code that help structure a web page. There are six levels of heading (<h1> to <h6>) and a list of conventions that should be followed when using them.
Topics: Accessibility
A number of years ago, I was returning a hire car to Geneva airport and had to fill it with fuel before leaving it. At the petrol station I got out and tried to open the filler flap but could not see how to do this. Assuming there was a release button inside the car I got back in and started hunting around. I looked in all the usual places but without success.
Topics: UX consultancy
We have recently been head down supporting public sector organisations as they work towards meeting the latest accessibility guidelines.
Topics: Accessibility
