On World Usability Day, we are celebrating this year's theme: Designing for the future we want.

Website analytics are great at telling you where there is a problem on your site.

The online world can be an unfriendly place for users with disabilities. While access technology has come on leaps and bounds, with a range of options available to users with visual or motor impairments, many websites still do not make it easy for users of assistive technologies.

What is a content audit and why should you conduct one?

A content audit is an opportunity to understand what content you have on your site and how well it is performing. Content audits can be conducted for a number of reasons:

There are times we are asked to test websites just after launch in order to “validate“ the design.

There are many different ways to approach usability testing these days… lab-based testing, online surveys, field research and self-videoing testing to name just a few. While all have their place in the UX world, you need to consider carefully which methodology you choose. Pick incorrectly and you are likely to end up with low-quality insights and wasted time and money.

Most of the research we do on websites is now done during the development stage: thank goodness the days of usability testing just before, or even after, launch is now in the past for the vast bulk of our clients. See User test early - Quicker, better, cheaper outcomes.

As the web has grown up, a number of user interface design conventions have established themselves.

All websites should be accessible to disabled users, not only for ethical and commercial considerations, but also for legal. The Equality Act 2010 (EQA) prohibits discrimination from providers of services, good and facilities (EQA Section 21(1)). In 2011 the Human Rights Commission published a Statutory Code of Practice for "Services, public functions and associations" under the EQA explicitly stating that commercial websites are included in the scope of the EQA for the provision of services.

Your website should be usable and accessible for everyone. Testing with disabled users is essential to achieve a comprehensive accessibility evaluation of your website.