Web Usability Blog

Over the years we have seen quite a lot of websites. Some good, some bad and some downright unusable.

Are you embarking on developing a new website? Follow our 7 step guide to ensure the finished product is loved by all your users.

Feedback from users should be constant. To be a truly customer-led or user-centred organisation there needs to exist a consistent feedback loop that sends insight from users back into the business.

We are approaching yet another UK government deadline for accessibility: mobile app compliance.

For many years we have referred to ourselves as UX agency. However, over time the term has been adopted and co-opted to mean a multitude of different things to different people. So we wanted to clarify what UX means to us.

The UK is a wonderfully diverse and multicultural place. As much as 8% of the UK population, some 5.3 million people, report their first language is not English.

2021 a busy year for the team at W3C. Not only is the latest iteration of the Web Content Accessibility Guidelines (WCAG), v2.2, being released, they have also published the first working draft of the shiny, new WCAG 3.0. Here we explore the new guidelines and share our thoughts on this exciting new development.

The information architecture of your website is its underlying foundations. It is the structuring, organisation and labelling of website content to enable users, who arrive at the home page, to meet their goals and complete tasks as quickly and easily as possible.

Accessibility is about universality, not disability. It is about making sure as many people as possible, no matter their physical location or ability, can access your content.

There are many different ways to approach usability testing these days… lab-based testing, online surveys, field research and self-videoing testing to name just a few. While all have their place in the UX world, you need to consider carefully which methodology you choose. Pick incorrectly and you are likely to end up with low-quality insights and wasted time and money.