Web Usability Blog

Lucy Collins

Lucy Collins

Recent Posts

How to do an accessibility audit

Posted by Lucy Collins on Jul 31, 2020 12:45:37 PM

On 23rd September 2020 all public sector websites should be accessible to users with disabilities. But why is this important and how can you achieve accessibility?

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Topics: Accessibility

Your new digital priorities

Posted by Lucy Collins on Jul 16, 2020 4:34:45 PM

Your digital touchpoints are more important than ever. How can you make sure they are working effectively for you? Hint: it involves your users. 

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Topics: Coronavirus

Usability testing increases eCommerce conversion rates

Posted by Lucy Collins on Jul 1, 2020 3:09:03 PM

Since lockdown began, the UK has seen a 200% increase in online sales in the home and leisure sector.Spending on media and entertainment, home & garden, health & beauty, pet care and home office supplies has clearly been keeping many of us busy and helping many businesses to keep going in challenging economic times.

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Topics: Usability Testing, Coronavirus

User research continues in lockdown

Posted by Lucy Collins on Jun 24, 2020 2:37:00 PM

Your digital presence is more important than ever and we are pleased to be able to continue to serve our customers and all their UX requirements.

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Topics: Views and News

Discovery research answers all your business questions

Posted by Lucy Collins on Jun 18, 2020 4:04:30 PM

Discovery user research is a method of identifying user goals, motivations and frustrations. It is the first step we recommend to anyone embarking on a new website build:

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Topics: UX consultancy

Google focuses on user experience

Posted by Lucy Collins on Jun 12, 2020 1:59:49 PM

A couple of weeks ago, Google announced a forthcoming update to its search algorithm. Although not coming into effect until 2021, there are some important aspects that digital teams should be considering now.

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Topics: UX consultancy, News, Usability Testing

Get it right first time: rapid UX in an ever-changing world

Posted by Lucy Collins on Mar 27, 2020 4:27:17 PM

Keeping up with the COVID-19 situation is a challenge. As the state-of-play changes on an hourly basis and new restrictions keep coming in, there is no time for businesses to adjust and spend the time they would normally have to develop the services their users need.

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The benefits of remote UX

Posted by Lucy Collins on Mar 20, 2020 5:10:55 PM

Our move to a virtual existence during these interesting times has revealed a number of unexpected things.

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Topics: UX consultancy

Building a user-centered information architecture using Treejack

Posted by Lucy Collins on Feb 17, 2020 3:57:15 PM

The information architecture of your website is its underlying foundations. It is the structuring, organisation and labelling of website content to enable users, who arrive at the home page, to meet their goals and complete tasks as quickly and easily as possible.

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Topics: Information Architecture

Why you should watch usability testing live

Posted by Lucy Collins on Feb 13, 2020 12:21:40 PM

The number one piece of advice we can give anyone embarking on a user research project, is for you and your colleagues to watch it live, as it happens.

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Topics: Usability Testing

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