Web Usability Blog

Lucy Collins

Lucy Collins

Recent Posts

World Usability Day 2019: Aligning your values

Posted by Lucy Collins on Nov 14, 2019 2:15:05 PM

On World Usability Day, we are celebrating this year's theme: Designing for the future we want.

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Topics: UX consultancy

Website analytics meets UX: a holistic approach

Posted by Lucy Collins on Oct 31, 2019 10:36:45 AM

Website analytics are great at telling you where there is a problem on your site.

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Topics: UX consultancy

Assistive technologies: screen readers and magnifiers

Posted by Lucy Collins on Oct 17, 2019 6:52:53 PM

The online world can be an unfriendly place for users with disabilities. While access technology has come on leaps and bounds, with a range of options available to users with visual or motor impairments, many websites still do not make it easy for users of assistive technologies.

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Topics: Accessibility

How to do a UX website content audit

Posted by Lucy Collins on Oct 14, 2019 10:37:03 AM

What is a content audit and why should you conduct one?

A content audit is an opportunity to understand what content you have on your site and how well it is performing. Content audits can be conducted for a number of reasons:

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Topics: UX consultancy

Test with users early for a quicker, better, cheaper outcome

Posted by Lucy Collins on Oct 10, 2019 10:57:34 AM

There are times we are asked to test websites just after launch in order to “validate“ the design.

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Topics: Usability Testing

Quick and dirty usability testing

Posted by Lucy Collins on Oct 7, 2019 10:15:00 AM

There are many different ways to approach usability testing these days… lab-based testing, online surveys, field research and self-videoing testing to name just a few. While all have their place in the UX world, you need to consider carefully which methodology you choose. Pick incorrectly and you are likely to end up with low-quality insights and wasted time and money.

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Topics: Usability Testing

Why you should usability test multiple versions of your site

Posted by Lucy Collins on Jul 17, 2019 3:07:00 PM

Most of the research we do on websites is now done during the development stage: thank goodness the days of usability testing just before, or even after, launch is now in the past for the vast bulk of our clients. See User test early - Quicker, better, cheaper outcomes.

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Topics: UX consultancy, User Insights, Usability Testing

UI design conventions: beauty sites

Posted by Lucy Collins on Jul 15, 2019 1:49:10 PM

As the web has grown up, a number of user interface design conventions have established themselves.

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Topics: UX consultancy

WCAG 2.1: common website accessibility fails

Posted by Lucy Collins on Jun 21, 2019 2:08:18 PM

All websites should be accessible to disabled users, not only for ethical and commercial considerations, but also for legal. The Equality Act 2010 (EQA) prohibits discrimination from providers of services, good and facilities (EQA Section 21(1)). In 2011 the Human Rights Commission published a Statutory Code of Practice for "Services, public functions and associations" under the EQA explicitly stating that commercial websites are included in the scope of the EQA for the provision of services.

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Topics: Accessibility, Usability Testing

Usability testing with disabled users

Posted by Lucy Collins on Jun 18, 2019 10:41:00 AM

Your website should be usable and accessible for everyone. Testing with disabled users is essential to achieve a comprehensive accessibility evaluation of your website.

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Topics: Accessibility, Usability Testing

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