Web Usability Blog

Remote mobile usability testing

Posted by Dr Sarah Burton Taylor on May 26, 2020 10:26:00 AM

Remote usability testing is nothing new. For international clients and hard to reach audiences, remote testing has been a valuable testing approach used by many for years.

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Topics: Usability Testing

Cost effective ways to get user feedback in lockdown

Posted by Dr Sarah Burton Taylor on Apr 30, 2020 10:41:54 AM

A recent study by Econsultancy, which collected data from 849 UK brands, found that 90% of organisations are delaying or reviewing their budget commitments as a result of the pandemic.

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Topics: Usability Testing, Coronavirus

Why you should watch usability testing live

Posted by Lucy Collins on Feb 13, 2020 12:21:40 PM

The number one piece of advice we can give anyone embarking on a user research project, is for you and your colleagues to watch it live, as it happens.

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Topics: Usability Testing

What should I usability test?

Posted by Lucy Collins on Jan 27, 2020 12:55:07 PM

You’ve just launched your new website. Congratulations! You followed all the UX best practice, engaged with users throughout the development process and have ended up with a beautiful, shiny, user-centred result.

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Topics: Usability Testing

When to do user research

Posted by Lucy Collins on Jan 23, 2020 3:11:40 PM

When building a new website or redeveloping your existing one there are a number of milestone where you should be involving your users.

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Topics: UX consultancy, Usability Testing

Why it is so hard to build a successful B2B website?

Posted by Lucy Collins on Jan 9, 2020 3:55:37 PM

Over the last 18 years we’ve had the pleasure of working with a diverse range of clients, from eCommerce to financial services to charities to government bodies.

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Topics: Usability Testing

Bringing people together with user evidence: 3 step process

Posted by Lucy Collins on Nov 25, 2019 3:23:43 PM

A successful website relies on more than just the people in the digital team. Marketing, product, policy and many other departments will have a role to play.

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Topics: UX consultancy, Usability Testing

Test with users early for a quicker, better, cheaper outcome

Posted by Lucy Collins on Oct 10, 2019 10:57:34 AM

There are times we are asked to test websites just after launch in order to “validate“ the design.

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Topics: Usability Testing

Quick and dirty usability testing

Posted by Lucy Collins on Oct 7, 2019 10:15:00 AM

There are many different ways to approach usability testing these days… lab-based testing, online surveys, field research and self-videoing testing to name just a few. While all have their place in the UX world, you need to consider carefully which methodology you choose. Pick incorrectly and you are likely to end up with low-quality insights and wasted time and money.

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Topics: Usability Testing

How to implement research results

Posted by Dr Ken Groom on Aug 27, 2019 3:28:10 PM

You’ve just completed a research project and have a shiny set of recommendations. You’d like to think that is the hard work done. However, in many organisations the implementation of these recommendations is often the harder part of the battle.

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Topics: UX consultancy, Usability Testing

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