Web Usability Blog

Discovery research answers all your business questions

Posted by Lucy Collins on Jun 18, 2020 4:04:30 PM

Discovery user research is a method of identifying user goals, motivations and frustrations. It is the first step we recommend to anyone embarking on a new website build:

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Topics: UX consultancy

Google focuses on user experience

Posted by Lucy Collins on Jun 12, 2020 1:59:49 PM

A couple of weeks ago, Google announced a forthcoming update to its search algorithm. Although not coming into effect until 2021, there are some important aspects that digital teams should be considering now.

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Topics: UX consultancy, News, Usability Testing

The benefits of remote UX

Posted by Lucy Collins on Mar 20, 2020 5:10:55 PM

Our move to a virtual existence during these interesting times has revealed a number of unexpected things.

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Topics: UX consultancy

The different types of UX knowledge

Posted by Dr Sarah Burton Taylor on Feb 5, 2020 11:44:58 AM

Knowledge comes in different types. When conducting UX research, the type of knowledge you are trying to tap into is important as it will determine:

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Topics: UX consultancy

When to do user research

Posted by Lucy Collins on Jan 23, 2020 3:11:40 PM

When building a new website or redeveloping your existing one there are a number of milestone where you should be involving your users.

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Topics: UX consultancy, Usability Testing

What is UX?

Posted by Lucy Collins on Jan 21, 2020 4:29:05 PM

User experience (UX) is defined by the Oxford Dictionary as “the overall experience of a person using a product, especially in terms of how easy or pleasing it is to use”.

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Topics: UX consultancy

Agile & UX

Posted by Lucy Collins on Nov 29, 2019 9:53:56 AM

Agile and UX are not natural bedfellows. Agile is fast-paced, focused on micro-processes and developer-driven. UX, on the other hand can be more time consuming, considers the big picture (i.e. what are users’ goals and can they achieve them) and is externally driven by users.

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Topics: UX consultancy

Bringing people together with user evidence: 3 step process

Posted by Lucy Collins on Nov 25, 2019 3:23:43 PM

A successful website relies on more than just the people in the digital team. Marketing, product, policy and many other departments will have a role to play.

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Topics: UX consultancy, Usability Testing

World Usability Day 2019: Aligning your values

Posted by Lucy Collins on Nov 14, 2019 2:15:05 PM

On World Usability Day, we are celebrating this year's theme: Designing for the future we want.

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Topics: UX consultancy

Website analytics meets UX: a holistic approach

Posted by Lucy Collins on Oct 31, 2019 10:36:45 AM

Website analytics are great at telling you where there is a problem on your site.

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Topics: UX consultancy

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