Web Usability Blog

The benefits of remote UX

Posted by Lucy Collins on Mar 20, 2020 5:10:55 PM

Our move to a virtual existence during these interesting times has revealed a number of unexpected things.

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Topics: UX consultancy

The different types of UX knowledge

Posted by Dr Sarah Burton Taylor on Feb 5, 2020 11:44:58 AM

Knowledge comes in different types. When conducting UX research, the type of knowledge you are trying to tap into is important as it will determine:

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Topics: UX consultancy

When to do user research

Posted by Lucy Collins on Jan 23, 2020 3:11:40 PM

When building a new website or redeveloping your existing one there are a number of milestone where you should be involving your users.

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Topics: UX consultancy, Usability Testing

What is UX?

Posted by Lucy Collins on Jan 21, 2020 4:29:05 PM

User experience (UX) is defined by the Oxford Dictionary as “the overall experience of a person using a product, especially in terms of how easy or pleasing it is to use”.

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Topics: UX consultancy

Agile & UX

Posted by Lucy Collins on Nov 29, 2019 9:53:56 AM

Agile and UX are not natural bedfellows. Agile is fast-paced, focused on micro-processes and developer-driven. UX, on the other hand can be more time consuming, considers the big picture (i.e. what are users’ goals and can they achieve them) and is externally driven by users.

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Topics: UX consultancy

Bringing people together with user evidence: 3 step process

Posted by Lucy Collins on Nov 25, 2019 3:23:43 PM

A successful website relies on more than just the people in the digital team. Marketing, product, policy and many other departments will have a role to play.

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Topics: UX consultancy, Usability Testing

World Usability Day 2019: Aligning your values

Posted by Lucy Collins on Nov 14, 2019 2:15:05 PM

On World Usability Day, we are celebrating this year's theme: Designing for the future we want.

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Topics: UX consultancy

Website analytics meets UX: a holistic approach

Posted by Lucy Collins on Oct 31, 2019 10:36:45 AM

Website analytics are great at telling you where there is a problem on your site.

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Topics: UX consultancy

How to do a UX website content audit

Posted by Lucy Collins on Oct 14, 2019 10:37:03 AM

What is a content audit and why should you conduct one?

A content audit is an opportunity to understand what content you have on your site and how well it is performing. Content audits can be conducted for a number of reasons:

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Topics: UX consultancy

How to implement research results

Posted by Dr Ken Groom on Aug 27, 2019 3:28:10 PM

You’ve just completed a research project and have a shiny set of recommendations. You’d like to think that is the hard work done. However, in many organisations the implementation of these recommendations is often the harder part of the battle.

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Topics: UX consultancy, Usability Testing

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