Web Usability Blog

Most people come to most websites with a clear goal in mind:

The use of biometrics is becoming increasingly prevalent in our modern lives. 

You’ve just launched your new website. Congratulations! You followed all the UX best practice, engaged with users throughout the development process and have ended up with a beautiful, shiny, user-centred result.

A successful website relies on more than just the people in the digital team. Marketing, product, policy and many other departments will have a role to play.

On 23^rd September 2020 all public sector websites should be accessible to users with disabilities. But why is this important and how can you achieve accessibility?

We have been conducting interviews for a new staff member and when given the opportunity to ask questions at the end, many have turned the spotlight back on us: “What is your favourite thing about your job?”.

A study by the Office of National Statistics found that internet non-users, i.e. people who haven’t used the internet in the last 3 months, accounted for 10% of the UK population or 5.3 million adults. That’s a lot of people!

How we browse the web is determined by a number of different things: what we are trying to find, how high value our search query is, the sort of person that we are.

The number one piece of advice we can give anyone embarking on a user research project, is for you and your colleagues to watch it live, as it happens.

Accessibility is about universality, not disability. It is about making sure as many people as possible, no matter their physical location or ability, can access your content.