Web Usability Blog

Agile & UX

Posted by Lucy Collins on Nov 29, 2019 9:53:56 AM

Agile and UX are not natural bedfellows. Agile is fast-paced, focused on micro-processes and developer-driven. UX, on the other hand can be more time consuming, considers the big picture (i.e. what are users’ goals and can they achieve them) and is externally driven by users.

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Topics: UX consultancy

Bringing people together with user evidence: 3 step process

Posted by Lucy Collins on Nov 25, 2019 3:23:43 PM

A successful website relies on more than just the people in the digital team. Marketing, product, policy and many other departments will have a role to play.

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Topics: UX consultancy, Usability Testing

What is the law on accessibility?

Posted by Peter Collins on Nov 20, 2019 1:39:00 PM

We have recently seen has been a flurry of requests for accessibility audits. In the UK this seems to be driven by new regulations for public sector websites and in the US due to a rise in accessibility litigation. So what are the legal requirements to make your website accessible?

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Topics: Accessibility

Thoughts from the MD: who is responsible for accessibility?

Posted by Peter Collins on Nov 19, 2019 9:56:53 AM

Conducting an accessibility audit is usually viewed as a techy activity and is best done by a coding pro. While a knowledge of HTML is important, this is only part of the skill set required.

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Topics: Accessibility

World Usability Day 2019: Aligning your values

Posted by Lucy Collins on Nov 14, 2019 2:15:05 PM

On World Usability Day, we are celebrating this year's theme: Designing for the future we want.

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Topics: UX consultancy

Website analytics meets UX: a holistic approach

Posted by Lucy Collins on Oct 31, 2019 10:36:45 AM

Website analytics are great at telling you where there is a problem on your site.

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Topics: UX consultancy

Assistive technologies: screen readers and magnifiers

Posted by Lucy Collins on Oct 17, 2019 6:52:53 PM

The online world can be an unfriendly place for users with disabilities. While access technology has come on leaps and bounds, with a range of options available to users with visual or motor impairments, many websites still do not make it easy for users of assistive technologies.

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Topics: Accessibility

How to do a UX website content audit

Posted by Lucy Collins on Oct 14, 2019 10:37:03 AM

What is a content audit and why should you conduct one?

A content audit is an opportunity to understand what content you have on your site and how well it is performing. Content audits can be conducted for a number of reasons:

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Topics: UX consultancy

Test with users early for a quicker, better, cheaper outcome

Posted by Lucy Collins on Oct 10, 2019 10:57:34 AM

There are times we are asked to test websites just after launch in order to “validate“ the design.

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Topics: Usability Testing

Quick and dirty usability testing

Posted by Lucy Collins on Oct 7, 2019 10:15:00 AM

There are many different ways to approach usability testing these days… lab-based testing, online surveys, field research and self-videoing testing to name just a few. While all have their place in the UX world, you need to consider carefully which methodology you choose. Pick incorrectly and you are likely to end up with low-quality insights and wasted time and money.

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Topics: Usability Testing

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