Agile & UX

Posted by Lucy Collins on Jan 26, 2021 11:17:00 AM

Agile and UX are not natural bedfellows. Agile is fast-paced, focused on micro-processes and developer-driven. UX, on the other hand can be more time consuming, considers the big picture (i.e. what are users’ goals and can they achieve them) and is externally driven by users.

Thoughts from the MD: who is responsible for accessibility?

Posted by Peter Collins on Dec 11, 2020 11:45:00 AM

We are bringing this this one up from the archives as it is still as relevant as ever...

2020 has been an amazing year for accessibility, with great progress made by many organisations towards a more inclusive online environment.

But there is still a way to go, and we need everyone on board for this journey!

What is involved in an accessibility audit?

Conducting an accessibility audit is usually viewed as a techy activity and is best done by a coding pro. While a knowledge of HTML is important, this is only part of the skill set required.

How to identify and prioritise your users’ goals

Posted by Lucy Collins on Nov 25, 2020 1:26:31 PM

The best made plans are based on a foundation of user evidence. By understanding what your users want, how they want it and where they go to get it you will more effectively be able to meet their needs.

World Usability Day: Human-centred artificial intelligence

Posted by Lucy Collins on Nov 10, 2020 2:59:57 PM

On 12th November 2020, we celebrate World Usability Day. The theme this year is human-centred artificial intelligence(AI), which focuses on the potential AI has to increase human productivity:

NHS Covid-19 app: an example of bad usability

Posted by Lucy Collins on Nov 6, 2020 10:45:00 AM

Yesterday my mum received an alert on her NHS Covid-19 app to inform her she had been exposed to someone who has tested positive and she needed to self-isolate.

How to involve users in your 2021 plans

Posted by Lucy Collins on Nov 4, 2020 2:09:00 PM

As we look toward 2021 and, hopefully, the opportunities that await us there, we share some of the ways you could incorporate user insights into your plans.

User research continues in lockdown

Posted by Lucy Collins on Nov 3, 2020 10:00:00 AM

Your digital presence is more important than ever and we are pleased to be able to continue to serve our customers and all their UX requirements.

Why accessibility is good for all your users

Posted by Lucy Collins on Nov 2, 2020 4:04:00 PM

Over 1 in 5 potential UK consumers have a disability with about 73% having experienced barriers on more than a quarter of websites they visited.

Accessibility of headings

Posted by Lucy Collins on Oct 19, 2020 3:55:44 PM

Heading elements are HTML code that help structure a web page. There are six levels of heading (<h1> to <h6>) and a list of conventions that should be followed when using them. 

Thoughts from the MD: Conventions are your friends

Posted by Peter Collins on Oct 6, 2020 12:30:00 PM

A number of years ago, I was returning a hire car to Geneva airport and had to fill it with fuel before leaving it. At the petrol station I got out and tried to open the filler flap but could not see how to do this. Assuming there was a release button inside the car I got back in and started hunting around. I looked in all the usual places but without success.

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